At RonyWave, we are committed to delivering your smart living solutions quickly and safely.

Order Processing:
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.

Shipping Times:
Estimated delivery to most countries: 7–12 business days.
Some remote areas may take slightly longer due to customs clearance and local logistics.

Shipping Methods:
We partner with reliable global carriers to ensure secure delivery.
Tracking numbers will be provided once your order has been shipped.

Shipping Costs:
We offer Free Shipping on all orders.
No hidden fees — the price you see is the price you pay.

Order Tracking:
Once your order is shipped, you will receive an email with a tracking number.
You can track your shipment status directly through our website or the carrier’s platform.

Shipping Issues:
If you experience any delay beyond the expected timeframe, please contact us at support@ronywave.com and we will assist you immediately.

Returns
30-Day Return Guarantee
If you're not fully satisfied with your purchase, you may return your order within 30 days of delivery for a full refund or exchange.

Return Conditions
To be eligible for a return:
The item must be in unused condition.
It must be returned with the original packaging and all accessories.
A proof of purchase (receipt or order confirmation) is required.

Return Process
Email us at support@ronywave.com with your order number and reason for return.
We'll provide a return address and instructions.
Once we receive and inspect the item, we’ll issue a refund to your original payment method within 5–7 business days.

Note: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Backed by our 12-month warranty and full customer support